5 things to remember when leading change:
- Contrary to popular belief, your colleagues will change. What they resist is being (The difference is subtle, yet powerful.)
- While people will change, it’s not the organization’s responsibility to wait for employees to do so.
- When discussing what will change, it’s useful to also identify what won’t change.
- It’s so normal its expected: Management pummels employees with the corporate reasons for change. This pounding numbs the workforce. Remember: You mobilize hearts by activating intrinsic or personal motivations.
- Even though most leaders try, there is no chance an organization can deliver transformative outcomes without first transforming its culture. No. Chance.
Bonus: Data doesn’t change behaviors. Friends do. (People do what’s right or what’s wrong based upon what keeps them enrolled in their community.)